Frequently Asked Questions

Our Hot Carbonating Extraction process uses heated carbonated water combined with our specially formulated cleaning solutions. The carbonation creates millions of tiny bubbles that lift dirt and grime to the surface where it's easily extracted. This method uses 80% less water than traditional steam cleaning, resulting in faster drying times (1-2 hours vs 12-24 hours) and a deeper clean that reaches deep into carpet fibers.

Most carpets cleaned with our Hot Carbonating Extraction process will be dry within 1-2 hours under normal conditions. Factors that can affect drying time include humidity levels, air circulation, carpet thickness, and soil levels. We recommend using fans and keeping air circulating to speed up the drying process. This is significantly faster than traditional steam cleaning methods which can take 12-24 hours to fully dry.

Yes, absolutely! All of our cleaning solutions are non-toxic, environmentally friendly, and safe for children and pets. Our solutions are also hypoallergenic and won't leave any harmful residues in your home. Many of our products are Green Certified, meaning they meet strict environmental and safety standards. Your family's health and safety are our top priorities.

We recommend professional carpet cleaning every 12-18 months for most homes. However, this can vary based on several factors: homes with children or pets may need cleaning every 6-12 months, high-traffic areas might require more frequent attention, and homes with allergies or respiratory concerns benefit from more frequent cleaning. Regular professional cleaning extends your carpet's life and maintains a healthy indoor environment.

While we can successfully remove most stains, complete removal depends on several factors including the type of stain, how long it has been set, previous cleaning attempts, and the carpet fiber type. We specialize in removing common stains like food spills, beverages, mud, and pet accidents. Our technicians will assess each stain and provide honest expectations about removal possibilities. We always strive for the best possible results.

Light vacuuming is helpful but not required. Our technicians will perform thorough pre-vacuuming as part of our service to remove loose soil and debris. However, if you have time to do basic pickup of toys, papers, and other items from the carpeted areas, it allows our team to focus more time on the deep cleaning process. We'll move lightweight furniture, but please secure or remove fragile items and electronics.

Our pricing is based on the square footage of carpeted areas and the type of service needed. Residential carpet cleaning typically ranges from $129-$199 depending on the size and condition of the area. Commercial cleaning is priced at $0.25-$0.45 per square foot. We provide free, no-obligation estimates and will give you exact pricing before beginning any work. Additional services like stain protection or pet odor treatment are priced separately.

We strive to accommodate urgent requests whenever possible and often have same-day availability for emergency situations like water damage or urgent stain removal needs. For routine cleaning, we typically schedule appointments 1-3 days in advance. Emergency water damage services are available 24/7. Call us as soon as possible when you have an urgent cleaning need, and we'll do our best to work you into our schedule.

We proudly serve Golden Valley and the greater Missouri area, including Columbia, Jefferson City, Fulton, Mexico, Boonville, Centralia, Ashland, and Holts Summit. We also service many surrounding smaller communities. If you're not sure whether we serve your area, please give us a call at (660) 885-5961, and we'll let you know. We're always looking to expand our service area to help more customers.

Yes, we move lightweight furniture such as chairs, coffee tables, and end tables as part of our standard service. For your protection and ours, we ask that you move electronics, fragile items, and valuable belongings before our arrival. Heavy furniture like dressers, beds, and entertainment centers typically remain in place, but we clean carefully around them. We use furniture pads under legs to prevent any damage or staining.